Security
CoastalBusiness.com uses aSSL (Secure Sockets Layer) connection throughout the checkout process, which is the highest level of encryption or security possible. SSL encrypts all of the information that you input during the order process, including your Name, Address, Credit Card #, etc. This means you can rest assured that communications between your browser and our site's web servers are private and secure. You can notice the secure connection by the lock icon  in Internet Explorer or the key icon  in Netscape at the bottom of your browser. You can also notice the secure connection by the change in the url from http: to https:

Shipping
Coastal Business Supplies uses UPS, FedEx Ground, DHL, and LTL carriers as its primary carriers. The choice of carrier for your particular order will be made based on size/weight of package and delivery location. Our "Same Business Day Shipping" insures that all products ordered before 7pm CST that are IN STOCK will ship the same day.

Note: Additional delivery charges due to customer error (i.e. wrong address or zip code) or change will be billed directly to the customer.

Please provide a valid e-mail address when ordering. An e-mail confirmation will be sent out when your order ships. This will assist us in contacting you should a problem arise with your order. We make every effort to contact you concerning issues with an order as we too want every order to ship the same day!!!

All orders to Hawaii, Alaska, Puerto Rico, and APO addresses are shipped by the method that gives YOU the best rate. ALL INTERNATIONAL ORDERS MAY BE ADJUSTED TO INSURE ACCURATE SHIPPING COSTS. We will confirm a new order total with you if the shipping total INCREASES. Order tracking is usually not available for APO and FPO addresses. You may call us to get only the shipping date in those instances.

If ordering more than one type of product, your shipment may originate from more than one location and deliveries may arrive, and be packaged, separately. Coastal Business Supplies will ensure the package is shipped from the most cost and time efficient location available.

Coastal Business Supplies retains the right to charge additional fees for special requests, bulk orders over 150lbs that require special shipping, and all LTL (pallet) orders. Coastal Business Supplies will contact the customer prior to shipment if any changes are made. To ensure speedy shipping please list accurate contact information.

For questions regarding shipment overseas please email us at info@coastalbusiness.com or call Toll Free: 1-800-562-7760 (US only). All others please call (314) 447-2100 ext. 129 or 131

Privacy
All personal information collected by CoastalBusiness.com will remain private. We do not sell or distribute any of the information that is collected by this site. Your privacy is completely protected.

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